Shipping information

Shipping Information

IQElectro LLC offers delivery services to 29 countries worldwide:

Domestic delivery:

within the United States only

International shipping:

United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore.
We guarantee reliable packaging of your order to ensure its safety during long-distance shipping to other countries.


Delivery to the USA

The office of IQElectro is located in the USA, which provides us with excellent opportunities for fast and free delivery across the continental part of the country. When purchasing goods on our website iqelectro.com, you can expect delivery within 2-3 business days. This enables us to offer our customers fast and convenient delivery.

To ensure convenient delivery options, we collaborate with multiple carriers offering various delivery methods within the USA:

Paid delivery option.

The delivery cost will depend on the specified address provided when placing the order, as well as the weight and size of the item.

UPS®
UPS 2nd Day Air A.M.® (commercial addresses only)
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Worldwide Expedited®
UPS Worldwide Express Plus®
UPS Worldwide Express®
UPS Worldwide Saver®
UPS® Ground
UPS® Ground Saver
UPS® Standard

USPS
First Class Mail
Ground Advantage
Priority Mail
Priority Mail Express

 

Free shipping option:

Available only for the continental United States."

UPS® Free Shipping 2-3 Day

International Delivery
We also offer delivery to more than 24 other countries worldwide. The cost and availability of delivery depend on several factors, including the destination country, weight and dimensions of the order, and the chosen carrier.

 

Paid Delivery Options and Pricing

For international shipping, only paid delivery options are available. The delivery cost outside the USA depends on the shipping address, as well as the weight and size of the item.

For international delivery, we work with carriers such as:

DHL Express
Worldwide

UPS®
UPS Worldwide Expedited®
UPS Worldwide Express Plus®
UPS Worldwide Express®
UPS Worldwide Saver®

USPS
First Class Package International
Priority Mail Express International
Priority Mail International

 

Order Processing Time

The processing time for all orders is 1-2 days from the moment the order is placed on the iqelectro.com website, which is owned by IQElectro LLC. In the event of a delay in order processing, a representative from IQElectro will contact you to explain the situation if such occurrences arise or to clarify any information that may have caused issues for the continuation of processing your order.

 

How to track an order?

If a customer needs to track their order in real-time, they can use the internal tracking service provided by IQElectro LLC on the website iqelectro.com. To begin tracking your order, please follow this link 'Track My Order'

 

If the order was not delivered to the client. 

If your order has not arrived, please contact the customer support department of IQElectro LLC, after which our staff member will create a request based on your inquiry regarding the delayed delivery.

To request, use this email: support@iqelectro.com

 

contact information:

If you have any questions, please contact us using the following contact information:

Email: support@iqelectro.com
Technical support phone number: 828-222-3490
Technical Support Service Hours Mon./Sat.: 7:00AM - 8:00PM